Frequently Asked Questions

At AW Rentals, we pride ourselves on delivering a unique blend of cutting-edge amenities and personalized customer care. Our remotely managed facilities in Akron, Sioux Center, and Hawarden offer 24-hour access, ensuring flexibility for our customers. From secure units equipped with state-of-the-art security cameras to drive-up access, indoor and outdoor vehicle and boat parking, and temperature-controlled spaces (Sioux Center location only), we cater to diverse storage needs with precision.
To contact AW Rentals during non-access hours, you can reach out to our remotely managed facility call center. Our call center is available Monday to Friday from 10:00 am to 5:00 pm CT. Simply call our main phone number at 605-984-2012, and our dedicated team will be ready to assist you with any questions or concerns you may have regarding your self-storage needs. Whether you need information about amenities, billing, or general inquiries, we're here to provide support even outside regular office hours.
Absolutely! AW Rentals provides 24-hour access to your storage unit. This ensures that you can reach your belongings whenever it suits you. With amenities like drive-up access, indoor and outdoor boat and RV parking, and ground floor units, we prioritize easy access while maintaining a safe and secure environment. Our emphasis on our website highlights our commitment to providing 24-hour easy access, making storage with us a breeze.
Yes, our Sioux Center location only, offers climate-controlled storage units. This feature ensures that your belongings are protected from extreme temperatures, maintaining their quality over time. Our commitment to providing new, climate-controlled spaces with concrete drives showcases our dedication to meeting your unique storage needs.